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You asked: Will some merchants place a hold on the money in my TD Connect Card account that is more than the actual purchase

We matched that to: Will some merchants place a hold on the money in my TD Connect Card account that is more than the actual purchase?

Yes. Some merchants may place a hold on the money in your TD Connect Card account that is more than the actual purchase amount. Money may be placed in a hold status to cover something you paid for with your TD Connect Card while the merchant finishes processing the purchase. Merchants put a hold on your money so they can guarantee payment for your purchase. You will be unable to access any money that is being held. Here are some examples of when this could occur:

  • Restaurants: It is customary for restaurants to automatically add 20% to the amount of the bill when authorizing your purchase. For example, you and your friends go out to dinner, your bill not including tip is $15, the merchant may hold an additional 20% to cover any tip you may leave on your TD Connect Card. So instead of the merchant holding $15, they will hold $18. Remember to make sure that the balance on your card is enough to cover the total bill (including the tip) or the purchase may be declined.

  • Gas stations (pay at the pump):  Gas stations sometimes program the electronic terminal at the pump to seek approval for a set amount that could be in excess of the actual purchase amount. For example, when you swipe your TD Connect Card at a gas station pump, the system doesn't know how much gas you'll purchase. You only pump $20 worth of gas but the system authorizes you for $75. Within a few business days, the merchant will submit the true transaction amount of $20 and the additional $55 being held will be released. To avoid this, simply pre-pay for the gas (for an exact amount) with an attendant inside the station.
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