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You asked: Why won't my verification code work when I download the TD Alerts app or reset my password

We matched that to: Why won't my verification code work when I download the TD Alerts app or reset my password?

The verification codes that are sent via e-mail are only valid for 30 minutes. If you wait longer than 30 minutes to enter the code, you'll need to request a new verification code through the TD Alerts app. When you receive the new verification code via e-mail, enter it within 30 minutes, and continue the enrollment process. 

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