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You asked: Why did the service report an error when I tried to use the TD Alerts app

We matched that to: Why did the service report an error when I tried to use the TD Alerts app?

If you get an error when you try to use the TD Alerts app there may be a problem with your phone settings. Here are the most common error messages, and possible solutions:

 

  1. Service Unavailable error (or web service error): This message usually indicates that the service is down for maintenance or updates. We recommend trying your session again later.
  2. Network Unavailable error: This error occurs when your device is out of range from an available network (i.e. no WiFi or cellular service). We recommend trying your session when you're within range of an available network connection.
  3. System Unavailable error: Network timeouts can be caused by high network carrier usage, poor signal strength and older phones with slower data capabilities. We recommend trying your session again later. 
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