How can we help you?
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What do I do if I have forgotten the PIN to my debit / ATM card?
If you have forgotten your PIN and would like to set up a new one or get a PIN reminder sent to you, you can do so by;
- Visiting a TD Bank Store
- Calling Customer Service at 1-888-751-9000 and we can send you a PIN reminder via mail
PIN reminders are mailed to your address on file and may take 7-10 business days to receive depending on your postal office.
TD Bank serves customers who are deaf or hearing impaired and who use TTY (Text Telephone), Video Relay or other Operator Assisted Relay Services.
- All Relay Operator Assisted calls, please call 1-866-251-3552.
TD Bank Customers traveling abroad can call collect, with operator assistance, 1-215-569-0518. Please note, this number is only intended to work overseas and will not work within the U.S.