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Can a merchant require a minimum purchase amount or charge a fee to use a Visa® debit card?
A merchant cannot establish a minimum purchase requirement for a Visa® transaction nor can they charge a fee to use the card. You can view the related disclosure on the Visa website at www.visa.com.
If you run into a problem like this with a merchant, please notify the financial institution that issued your Visa card. These institutions have access to the appropriate Visa rules and regulations and can help you document and file your complaint.
Please call Customer Service and we will report this issue to Visa. When you contact us, please provide the following:
- Card holder name
- Card number
- Merchant name
- Merchant address
- Date of transaction
- Description of incident
To speak with a Customer Service Representative 24/7, call 888-751-9000.
TD Bank serves customers who are deaf or hearing impaired and who use TTY (Text Telephone), Video Relay or other Operator Assisted Relay Services.
• All Relay Operator Assisted calls, please call 1-888-751-9000.
Customers calling abroad can reach Customer Service by dialing direct at 856-751-9000 or calling collect with operator assistance at 215-569-0518. Please note, this number is only intended to work overseas and will not work within the U.S.